Zanzibar, Zanair flights general Information

What are the luggage restrictions?
We operate small aircraft with capacities that vary from 5 seats to 19 seats, occasionally we send more that one aircraft depending on the load of the flight.
Because of the nature of our aircraft we limit baggage allowance to 15kgs per passenger, we also recommend soft bags, large suitcase take up a lot of space in the cargo bay and your bag may be left behind. If you have large bulky or long articles such as surf boards, golf bags, fishing rods, diving equipment, bicycles etc we may not be able to accommodate these items on certain flights or aircraft, we would not like to tell you this at the check-in counter, however if we know earlier or at the time of booking we can advise you.

What about large passengers?
We work on approx averages of 90 kgs per adult male and 65 kgs per adult female. If you feel that you may require 2 seats or over 120 kgs please advise us at the time of booking so that we can discreetly accommodate you and advise you accordingly.

Does we guarantee my onwards international or other airline connection?
No but we will make every effort to leave on time, but this is not guarantee nor do we take responsibility for the missed connection. There are many factors that can relate to a missed connection such as operational delays, airport congestion, VIP movement, weather, aircraft snags (safety comes first). For your consolation we have never had passengers miss their international connection.

Will the flight wait if my inter-national or other airline flight is delayed?
Its is not normal of any airline to wait for passengers arriving on other delayed carriers however time permitting sometimes we will, within a reasonable time. Remember if we delay a flight for you, this could delay all our other flights and hundreds of other passengers. We recommend that you take a visa from your country to avoid queues at the visa counters. We ask you to choose flights with safe connecting times.

Does ZanAir charge "no show"?
Yes we do charge "no show". Unlike other carriers we DONOT over book flights, when you book and pay for a seat it is 100% confirmed. We operate small aircraft and every seat counts.

How can I book and pay ZanAir?
Simply email your preferred flight date, time, names and contact phone number to us on bookzanzibar@madbookings.com and we will confirm by return email availability current price and payment details. Payment can be done by credit card or bank transfer for ravel within 14 days only credit card is accepted.

What are the reporting times?
We would like you to be there 1 hour before the flight, groups are requested to be there at least 1.5 hrs before. The counter will close 15 mins prior to departure.
All Zanair flights operate from the Domestic Terminal TB1 not TB2 International, however we do have a complimentary shuttle service which operates between the two terminals. If you need this service please tell us at the time of booking. Remember we are not responsible if you miss your connection just because we are providing you with a free shuttle service.

Thank you for flying with us. we are passionate about your comments and suggestions. If you need any more information please contact us.

email: bookzanzibar@madbookings.com