Reviews of SotoGrande Hotel and Resort in Mactan Philippines

Average Customer Rating: review this hotel Great

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More information about SotoGrande Hotel and Resort
Mactan Philippines

Latest Review of SotoGrande Hotel and Resort Mactan

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Needs Improvement On The Service

I must say the room is clean and spacious, however the WiFi was not working.The staff are extremely slow, but at least they are friendly. Overall I have to say, for this price you can expect a much better service and a much cleaner pool area.

Date:

Reviewed by: Ian

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Breakfast Was Great And Fresh

It was clean and there seemed to be no issues with service. There was lack of WiFi in the rooms. One has to sit in the lobby to access WiFi, which can be quite annoying. Breakfast was great and fresh. Make sure to get a sea facing room.

Date:

Reviewed by: Jonathan

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Relax And Enjoy The Breeze

It is an average hotel, it is clean and about 10 minutes away from the Mactan Airport and 15 to 20 minutes away from SM Cebu. It is hard to get transportation here, so make sure you inform the front desk ahead of time, so that they can call a taxi for you. WiFi is available at the Lobby and you can use their sofa to relax and enjoy internet. There is also a beach and swimming pool, but the beach is not so good especially when it is low tide, but you can enjoy the breeze and relax there.

Date:

Reviewed by: Trish

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Gorgeous View Of The Ocean

We stayed at the SotoGrande because it was conveniently located near the domestic airport. The staff are friendly and courteous and they genuinely seem pleased to help. The hotel itself is pleasant and modern and it is situated closely to the beach. The suite offer gorgeous views of the ocean and the food was incredible.

Date:

Reviewed by: Jack

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The Hotel Is In A Safe And Quiet Area

The hotel is in a safe and quiet area. The room was equipped with a basic refrigerator and air condition. The bathroom was fine and the water pressure was good and everything was working. The staff are one of the most friendliness and caring staff that I have ever met. They welcomed my family as if we were long, lost relatives. They will tell you what you need to know about the area the bellmen and restaurant staff are some of my favorite people here. They are always smiling and available to help. There is a basketball court and the staff will play with. The beach is right on the property and very clean and safe.

Date:

Reviewed by: Kate

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