We had a terrible time at Toro safari Lodge, our
room was without an aircon and only after we've complained about
it, moved us to a room with air-conditioning. The new rooms door
lock was pulled out and it stayed open all the time, and we had
to wait for them to come and fix it. there was nothing clean about
the bathrooms, there was no toiletries or towels.
They wanted us to pay for breakfast on our way to check out, but
we already paid for it when we made the booki9ng with our travel
agent, after a while they had a look and admitted they were in the
wrong. We also had to pay for a boat cruise and a game drive, and
when we spoke to our travel agent she informed us that the price
we paid included the boat trip as well as the game drive. I was
not happy at all!!