I was very disgusted with the hotels cleanliness,
the lobby is dirty and smells funny. The bathroom only comes with
complimentary soap. The noise from the hall at night is outrages.
The TV had bad signal. One of the biggest issues I had was the front
desk, we were called on our second stay and they informed us that
we needed to move another room, as our room was reserved. I was
totally outraged, we booked the room four nights and paid for that
exact room, I felt it was unnecessary to move us.
This hotel needs a few lessons on customer service; the fact that
they are not willing to go that extra mile makes them terrible.
They can't give you a room then ask you to move out so that another
guest can move in, that is absolute nonsense. The manager needs
to step in and take responsibility for the terrible service and
staff. I will never stay here again; it was a waste of my time and
hard earned money.